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(Trailer) Customer Service_ Difficult Customers

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(Trailer) Customer Service_ Difficult Customers

       We will learn how complaints are the greatest source of learning. We will learn the actions and behaviors that could frustrate a customer. We will learn techniques to handle a perceived difficult customer. The best way to handle a difficult customer is to put the word "difficult" in perspective.

Keyword ：

[G]General Audiences 客户服务 沟通技巧

Year：2019


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