Common Sense and the Workplace

       Explore the benefits of office etiquette and courtesy. Explore what never to do in a business environment. Learn a common sense approach to conflict resolution. Common sense is the ability to think and behave in a reasonable way; to make a decision based on a simple perception of the situation or the facts. We all have an impact on business - either as a customer or worker. More than 13 million working days are lost every year due to stress-related causes costing U.S. employers approximately $300 billion annually. Seven out of ten Americans think that civility has eroded. Perhaps it is time for customers and workers to rethink manners.