0:03:55
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Adapting to Change
- We will learn how to confront our resistance and fear of change. We will learn to concentrate on the benefits of change at work. We will learn how change helps a company to strive and expand. We all wish for things to be better and more effective yet often dread, if not fear, the steps for improvement and our current routine. By learning to accept that change is natural, we can begin to adapt more quickly. Keep in mind you do not have to like the change but you do have to find a way to cope without fear of failure, fear of success, fear of rejection, fear of criticism, and fear of the unknown.
- Keyword:组织改变管理组织Organizational behaviorOrganizational change
0:09:28
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Common Sense and the Workplace
- Explore the benefits of office etiquette and courtesy. Explore what never to do in a business environment. Learn a common sense approach to conflict resolution. Common sense is the ability to think and behave in a reasonable way; to make a decision based on a simple perception of the situation or the facts. We all have an impact on business - either as a customer or worker. More than 13 million working days are lost every year due to stress-related causes costing U.S. employers approximately $300 billion annually. Seven out of ten Americans think that civility has eroded. Perhaps it is time for customers and workers to rethink manners.
- Keyword:职业伦理Work ethic
0:04:45
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Email Effectiveness
- We will learn why companies expect highly planned professional emails. We will learn clear communication in a brief format creates effective emails. We will learn that first email resolution pleases every customer and professional. Email is the preferred choice of communicating for most of us - and most of us are overwhelmed by the amount of emails we receive each day. In fact, we spend 13 hours a week or 28% of the workweek managing emails. While milllenials prefer improvised texting for personal use, companies expect professional presentation. No one has time for leisure banter.
- Keyword:电子邮件沟通方式emailsCommunication
0:05:17
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Interviewing: Cover Letter and Resume
- We will learn the components of a great cover letter. We will learn the components of a great resume. We will learn the importance of editing documents. The cover letter is a sales pitch that sells your unique value - and should be custom-tailored for the specific company; therefore you should write in the company's voice. A resume is a marketing document that sells your skills and strengths in a brief but exciting format. The objective is to stand-out as a superior candidate and land an interview. As you begin to write your resume, keep in mind it generally gets scanned for only 25 seconds. This should encourage you to keep it neat and uncluttered.
- Keyword:求职求职信面试履历Job huntingApplications for positionsInterviewingResumes
0:04:13
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Interviewing Tips
- We will learn the key to an impressive interview is to be prepared. We will learn the importance of researching a company. We will learn that you only have one opportunity to make a first impression. What is the one quality that will ensure an impressive interview? Being prepared. Your compellingh resume and cover letter landed you an interview. Let that give you confidence. Now it's time to prepare for the interview - and there is no better way than to anticipate and prepare for the questions.
- Keyword:求职面试履历Job huntingInterviewingResumes
0:04:03
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Stop Being Easily Offended
- We will learn the qualities of people who are easily offended. We will learn the ingredients to stop being offended. We will learn how to handle a situation you might find offensive. Do you burst into fits of anger over the little things? Do you often take things the wrong way? Do people feel they have to be cautious around you? If so, you may be easily offended - and your hypersensitivity may be depriving you of healthy relationships and inner happiness. Don't worry. There are many ways to thicken your skin and spare hurt feelings.
- Keyword:职业伦理情绪Work ethicEmotions
0:04:36
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A Workplace Free of Negativity
- We will learn why an employee may act in a negative manner. We will learn how to recognize common behavior issues. We will learn how to create a positive attitude.
- Keyword:人事管理心理学 Personnel managementPsychology